The 8×8 Cloud Business Telephony Platform

Enabling remote working couldn’t be any easier.

Better voice for Microsoft Teams. The first industry leader to achieve certification.

8×8 Business Telephony Platform Delivers All in One Communications

The 8×8 all-in-one single cloud platform combines cloud phone, video collaboration, team chat and analytics makes digital transformation easier. Work from anywhere, using any device desktop or mobile, with secure and reliable video conferencing, chat, and business phone solution.

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers. 8×8 gives your business more ways to connect with customers without the overheads and location headaches of managing a traditional phone system.

One App

Employees can communicate easily using one app on any device from wherever they happen to be.

Video Conferencing

Collaborate with confidence using the most secure, global video conferencing solution.

Team Chat

Easily access your conversations with your contacts, whether they are your colleagues on the same phone system or an external chat application.

Quick Changes

Add users and extensions, adjust features and check usage with call reporting and analytics in a secure online portal.

Integrations

Integrate your CRM, What’s App, Google Calendar, Outlook and office 365 with your 8×8 telephony platform for a seamless multichannel experience.

reliability

Reliability

Experience a consistent end user experience over inconsistent networks, supported by an end-to-end SLA that covers both uptime and call quality.

Analytics and Artificial Intelligence

Gain comprehensive performance and usage dashboards, collecting data from every conversation, company wide. Use this information to make better decisions and deliver better customer service.

  • Data from every transaction
  • Speech analytics on 100% of calls
  • Automated customer service
  • Accelerated artificial intelligence deployment

35 + Features for one low price

35+ features all included for one low price per user, including essential communication features such as auto-attendant, call handling, voicemail, conferencing, recording and reporting. It’s easy to set up and there’s no hardware to install or maintain. All you need to get started is a good internet connection.

Business Phone System

  • Unlimited UK calling, SMS & Fax
    (landline + mobile)
  • Auto-attendant (multi-tiered)
  • Call Recordings
  • Voicemail (with transcription)
  • HD Voice
  • Customised greetings
  • Enterprise-grade security

Core Productivity

Connect with your team and customers from anywhere, anytime on any device.

  • Music on Hold
  • Local Number Porting & Direct Dial Number
  • Overhead Paging

Call Management

Distribute incoming calls efficiently, facilitate customer conversations and improve employee productivity.

  • Ring Group
  • Call Monitoring
  • Call Queues
  • Answering rules
  • Ring groups
  • Do-not-disturb
  • Call recording

Call Handling

Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.

  • Caller ID, Blocking, & Do Not Disturb
  • Call Forwarding & Transfer
  • Call Waiting & Parking
  • 3-Way Calling

Conferencing

  • HD video and voice conferencing
    (up to 50 participants)
  • Dial-in from 58 countries
  • Supports PC, Mac, Tablets, and Smartphones
  • Content sharing
  • Host controls

Team messaging

  • One-to-one
  • Group chat
  • Presence
  • File sharing
  • Cross-platform messaging
    (Chatter, Slack +20 more)

Choose 8×8 With Confidence

Safe. Secure. Compliant. Reliable
From physical security to data at rest or in motion, 8×8 is protecting your business using the highest levels of security and compliance policies and procedures.

  • Verified by 3rd party security and compliance certifications
  • Consistent end user experience over inconsistent networks
  • Supported by an end-to-end SLA that covers both uptime and call quality.
  • Nine-time Gartner UCaaS Magic Quadrant leader

We can help you Modernise your communications with 8×8

Reduce costs and get set up quickly with our full support. Speak to one of our friendly experts.

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